⚠️Gas Emergencies
If you can smell gas and believe there is a gas leak follow these important steps:
- Open doors and windows for ventilation
- Do not turn any electrical switches on or off
- Extinguish all naked flames
- Turn the gas off at the meter/emergency control and leave it off until the escape has been repaired
- Report the gas escape on 0800 111 999
- If an electrical security entry lock/phone is fitted, then this must not be operated. The door must be opened manually when the National Grid engineer arrives
⚠️Electrical Emergencies
In the event of an electricity emergency or power cut, call:
This national emergency number is free of charge and will put you through to your local electricity network operator who can give you help and advice.




